Our client is one of the leading real estate agencies in the United States, owning non-residential property across the East Coast. Our partner approached us with a unique challenge: they wanted to simplify the way people search for workspaces by developing a customized booking application. The client envisioned an innovative mobile app that would allow users to remotely book various types of spaces for different kinds of work activities.
Challenge
The technical challenge was to develop a comprehensive mobile app that would not only provide a user-friendly interface but would also be integrated with property databases, offer real-time availability updates, and facilitate secure remote booking. Our development team was tasked with the following key objectives:
The technical challenge was to develop a comprehensive mobile app that would not only provide a user-friendly interface but would also be integrated with property databases, offer real-time availability updates, and facilitate secure remote booking. Our development team was tasked with the following key objectives:
Create a robust codebase for cross-platform compatibility on iOS and Android.
Implement an extensive property database with real-time updates.
Design a sleek and intuitive user interface.
Enable secure online payments for booking fees.
Develop a messaging system for communication between users and space managers.
Ensure data privacy and security compliance.
Optimize the app for smooth performance.
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Team
6
Mobile App Developers
2
UI/UX specialists
3
QA testers
1
Project Manager
1
BA
1
Team Lead
Development process
Requirements gathering and processing
Meticulous planning is at the core of our development process and the key to efficient, hustle-free cooperation. At Modsen, we stick to Agile methodologies and utilize our prior experience in building complex cross-platform mobile applications. During the planning phase, we focused on effective resource allocation, defining project milestones and sprints, and clarifying the responsibilities and deliverables. As a result of the close cooperation of our CTO, project BA, PM, and client, we managed to draft a detailed project plan perfectly aligned with the goals and capacities of our partner.
Team assembly
Given the unique project requirements, we gathered a team of experienced mobile booking app developers with a background in Proptech. The selection process involved internal interviews, technical screenings conducted by our CTO, and client-approved interviews. Despite the tight deadlines, we managed to compile a strong team of relevant experts whose skill set and knowledge base ensured the success of the project.
Design
The intuitive and responsive UI of the app was a critical aspect of its success. Our Design Studio UI/UX specialists taking part in the custom booking app development project meticulously built over 40 screens, investing more than 120 hours in creating an aesthetically pleasing, sleek, user-friendly, and functional mobile application. To achieve that, Modsen designer team followed these core steps:
UX research
UX strategy crafting
Wireframes building
Developing visual designs
Functional prototype testing
Coding
Our company stands at the forefront of technological development, leveraging innovative solutions to streamline business growth across industries. To build the customized booking software, we utilized the latest tools and frameworks for cross-platform development. Our team of 6 senior-level engineers, each with over 4 years of experience in Proptech, worked collaboratively, maintaining transparent communication, and brainstorming the finest solutions to address emerging roadblocks.
Comprehensive testing
Thorough testing was vital to deliver a flawless cross-platform mobile booking application that would show stable performance and win the hearts of users for a long time. Our end-to-end testing process included:
Identifying test scenarios
Setting up the testing environment
Implementing test cases
Analyzing test results
Conducting retesting
The testing scope covered functional, localization, security, compatibility, performance, and usability tests. All the issues identified by the project QA specialists were promptly addressed by our development team before proceeding.
Integration
With a fully functional booking software system at hand, we prepared the technical documentation written by the developer team and drafted user guidelines for our client to rely on. We also provided support during the software deployment and consulted our partner on the app's features, capacity, and scaling potential.
Servicing and further cooperation
We value our long-term partnerships and believe in continued support even after the product launch. To date, Modsen has been providing booking app development services to the client for over 3 years, during which the software has undergone several modifications and major scaling efforts.
Result
Our efficient in-house processes, coupled with in-depth domain expertise, and the unwavering dedication to perfection allowed us to launch the application within the deadlines and 100% KPI completion. The feature-rich mobile booking app included:
Real-time property listings with remote booking capabilities.
Secure online payment options.
In-app messaging for user-property manager communication.
Intuitive user accounts with booking history and preferences.
Real-time property availability tracking.
3 in-app space sections for various work purposes.
50,000
new users
within 3 months
after the app
launch
70%
customer
loyalty rate
within 6 months
8 months
ROI period
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