Engineering hotel management and guest experience systems for H World International
IT staff augmentation services for a German-based global hospitality company with 100+ properties worldwide.
Modsen IT‑specialists
reduction in coordination time across daily hotel operations
business days onboarding process
IT-service type
IT‑staff augmentation
Business vertical
Hospitality
Cooperation period
April 2022 – ongoing
Dedicated team size
3 IT‑specialists*
Partner
H World International
Formerly known as Deutsche Hospitality – is a global hospitality company operating a portfolio of hotel brands (Steigenberger, IntercityHotel, Zleep Hotels, etc.) across Europe, the Middle East, Africa, and Asia.
Partner’s challenges
- Fragmented hotel operations, translating into difficulties with efficient housekeeping, check-in/
out, and guest services coordination in real time - Need to enhance guest-facing platforms, including booking and digital check-in, to meet evolving customer expectations
- Limited internal engineering capacity to support multiple parallel development streams, resulting in slowed down delivery
- Requirement to maintain consistent system performance and multilingual support for both staff and guests
Process of selecting required IT-specialists
Specialist selection
(1 day)
Engineers were sourced from the talent pool based on experience in hospitality systems development and required stack.
Candidate review
(2 days)
The client checked the CVs of the shortlisted candidates, pre-approved by Modsen’s CTO.
Technical interview
(3 days)
Candidates were evaluated on technical competencies, including problem-solving skills, architectural thinking, and experience with scalable application development.
Final interview
(2 days)
The client assessed candidates for cultural fit and team collaboration style.
Project start
Selected engineers seamlessly joined the client’s team and began contributing to ongoing development with minimal onboarding time.
Access vetted Modsen engineers to scale your development capacity and speed up delivery.
Engagement highlights
Long-term collaboration across multiple project phases
Flexible team scaling based on project needs
Re-engagement after a transition period on the partner’s side
Seamless continuation of development after re‑onboarding
Feature development by Modsen IT-specialists
- Centralized staff and hotel data management application
- Hotel operations management features, enabling real-time coordination of housekeeping, check-in/
out, and guest services - Guest-facing features, including booking, digital check-in, and housekeeping scheduling
- Multilingual support of international hotel operations
Dedicated team size | 3 IT-specialists |
Delivered expertise | React Native, React, Node.js |
Development methodology | Agile (Scrum): sprint-based development, iterative delivery, daily stand-ups, backlog refinement, sprint reviews. |
Retention rate | Full core engineer retention with flexible scaling based on project needs. |
Average onboarding cycle | 8 business days |
Strategic business value |
|
Looking to extend your team with skilled engineers? Let’s discuss how we can support your project by bringing in the right talent.